
As I explained in my previous post on an introduction to Social Media, I think of social media primarily as a tool for communication – communication between a customer and a company, between individuals located across the world, between experts and beginners, between people like you and me. It allows for engagement, collaboration, sharing, community-building and much more and can also lead to surprisingly fast results.
Yet as a start to our conversation about how we can use social media to improve our lives, productivity, business, ideas, I think it is appropriate to spend a bit of time thinking about what social media actually is and what it means.
There is no widely accepted definition of social media. And that may be both a blessing and a curse. To overcome this definitional abyss, Adam Vincenzini over at the comms corner asked 140 communicators to define Social Media in 140 characters, and the results were great!
I have taken the most interesting of the project’s contributions and edited them into thematic chunks.
The results:
- SOCIAL MEDIA AS COMMUNICATION/CONVERSATION
- SOCIAL MEDIA AS REVOLUTION/CHANGE
- SOCIAL MEDIA AS RELATIONSHIPS
- SOCIAL MEDIA AS DEMOCRATISATION
- SOCIAL MEDIA AS LEARNING
- SOCIAL MEDIA AS CONNECTIONS
- SOCIAL MEDIA IS ABOUT SHARING
- SOCIAL MEDIA AS COMMUNITY
- SOCIAL MEDIA AS MARKETING DEVICE
SOCIAL MEDIA AS COMMUNICATION/CONVERSATION
@JoanneJacobs Social Media are tools & services which facilitate communication between individuals for decision making, cultural exchange & conversation
@katiemoffat Social media is like offline, traditional word of mouth but on steroids
@NadiaSaint Social media is communicating with – rather than talking to – a target audience. It’s about respect, context and (above all) common sense.
@HowellMarketing SM doesnt replace traditional communications; it is multi-channels to leverage and distribute mass data to unlimited, global audience
@anna8988 Allows you to socially and professionally communicate online with those otherwise out of your reach in the real world
@lindsaydavies Social media is 21st century communication. It’s open, collaborative, shared, barrierless, informative, entertaining, rapid and evolving
@GemmaWent Social media is a comms tool that cuts through barriers, offers opportunities that were previsously out of reach and levels the playing field
@Sean Cartell An innovative method of strategic communication, allowing participants to brand their product through instant two-way communication.
SOCIAL MEDIA AS REVOLUTION/CHANGE
@trevoryoung Social media is a catalyst for change – change in the way we connect with each other, change in the way businesses communicate with the world
@SimonMainwaring Social media is our collective consciousness made visible through synaptic technology that our gives shared needs, fears and hopes a voice enabling massive change
@swonderlin Social media is a revolutionary tool – bringing thoughts & ideas together from every corner of the world and in all facets
@Maxicom Social media is an evolutionary form of content production/distribution where the highest quality examples flourish on peer-approved merit alone
@Monsty a revolution, a shift, the changing of the guard, the return of communication to it’s native form -> conversation <- the beginning
SOCIAL MEDIA AS RELATIONSHIPS
@dbreakenridge Social media means listening carefully and learning to share valuable information that bonds people and builds strong relationships
@Beth_Carroll Social media is about building relationships and harnessing those relationships to build networks and interact
@SuzieLin SM is all about interacting & engaging to build relationships. It allows the world to connect & facilitates the exchange of info & ideas.
@irinaskaya Social Media: Builds relationships between brands and customers and empowers the latter to create customers
@RichQuigley SM is an opportunity 2 partcip8 in the evolution of communications & 2 disregard everything u have ever learned about spelling & punk2ation
SOCIAL MEDIA AS DEMOCRATISATION
@DannyBrown Social media is the human engine oil. It doesn’t matter if you’re a Mini or Mercedes, you get an equal shot to compete in the race
@ChiaraCosenza SM is a set of online tools that allowed the democratization of communication worldwide through accessibility, simplicity & entertainment.
@MarisaCorser SM bypasses traditional media gatekeepers, giving you instant access to the most powerful, influential, & informative minds in the world
@steveology The greatest shift of power from the corporation to the consumer since the birth of the industrial revolution
@princess_misia Social media is a democratization of online information. And an amazing way to meet like-minded people!
@geetarchurchy Social media is the consumer’s realisation that they have the power to induce institutional change through online behaviour
@juicyinfo Social media gives power to the individual by enhancing our ability to listen, learn and share opinions & content with each other
@Ideathinker Social media is content created and shared by people over accessable technolgies in an democratic dezentralised manner
@guillaumefoutry Social media upset the balance of power in favor of the end user in any field of activity, from music to politics!
@Aalia Social Media provides a democratic and borderless platform for the exchange of ideas, content, views and information.
@IreneMalin A new type of online media without hierarchy that enable people to talk, participate, interact, share and bookmark.
@PRNicoleV Social media is about engagement. It’s breaking traditional barriers b/w companies & people and allowing everyone to go right to the source.
@rudolfe Instant, ubiquitous and dispersive, Social Media empowers consumers. It’s a new medium, based on tools of multi-directional communication.
SOCIAL MEDIA AS LEARNING
@katehughes For me social media is about two things: friendship and learning. Frequently (and fortuitously) the two overlap
@andydrinks a source of knowledge, entertainment, opportunity and possibilities. Challenging and rewarding, it proves again that content is still king
@Dwynwen My own, unique, opt-in world of inspiration, education and conversation.
@Tyronevh It’s the integration of interaction with technology tools allowing one to interact, explore and most importantly learn from one another
SOCIAL MEDIA AS CONNECTIONS
@leeodden Social media is technology that facilitates community & word of mouth. But what makes the social web work are the people
@JasonPeck social media is the platforms, tools and content that enable quicker, deeper and more personal connections, communication and collaboration
@carolinebosher SM lets me traverse the globe and meet amazing people from my living room. Its a constant support network full of opportunity & serendipity
@ThatGirl_Chloe social media is a way to connect with people around the world & use these thoughts, experiences & conversations within real-life situations
Heather White-Laird said…Social Media is a stroll through a garden of internet delight, and an open door to connect with geniuses and jokers, friends and foes.
SOCIAL MEDIA IS ABOUT SHARING
@mario Social media: get and share information (in the widest sense) in real time from/with the people & institutions that matter to me personally
@beccistalker: SM is bout meeting,sharing knowledge,thoughts, insights&engagement online w/ friends,family,colleagues,networks&customers.
@jgarant A borderless space to consume and share information and opinions – to engage directly with industry minds and develop personally and professionally
@dreamteamroman Sharing thoughts, ideas and experiences with others around the globe in a fast and efficient way. consumer=producer of info
SOCIAL MEDIA AS COMMUNITY
@simonsanders: Social media encourages the free flow of connections, conversations and content and helps ignite communities of interest
@RyanCaliguiri Where movements are created through the spread of ideas with a community of like minded individuals.
SOCIAL MEDIA AS MARKETING
@joedyble For brands, it’s an opportunity to be invited in, rather than knocking down the door.
@SJOgborn Social media epitomizes cyber self-expression for people and brands. It allows us to personalize communication and engage across the globe.
MY OTHER FAVOURITES
@blogtillyoudrop Content, Conversations, Community and Collective Intelligence
@MarketingVeep Social media shrinks time and place’ it imposes a stark brevity; it leads strangers to each other; gives booming voice to a whisper; turns two legs into an army
@AboutLondon: Social media is like a party,every1′s talking,U can join in whenever you want to,but U don’t have to,& U meet cool peeps.
@vampyrse Technological tools that help you to personally discover and relate to the world, and the world to discover and and relate to you personally.
@redspringsmedia Selective audience Outspoken followers Connection Innovative communication Awareness Levelling Message Engagement Division Immediate Alarming growth
Do you have any favourites? How would You define Social Media? Feel free to comment below.